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Thank you for purchasing our products at carthazir.com.
We offer a full money-back guarantee for all purchases made on our website along with any applicable shipping fee. If you are not satisfied with the product that you have purchased from us and/or if your item arrived in defective / damaged or incorrect / incomplete condition, you can get your money back, no questions asked. You are eligible for a full reimbursement within 7 calendar days of your purchase.
After the 7-day period you will no longer be eligible and won't be able to receive a refund.
The item must be unopened and in its original condition.
Contact us at firstname.lastname@example.org along with relevant information including Tracking ID, Photos of product etc.
Pack your Cart Hazir parcel securely, with the product in its original and undamaged manufacturer's packaging as delivered to you.
We will get back to you as soon as possible except delays due to force majeure.
The refund time starts once the quality check is completed. For Cash On Delivery (COD) purchases, refund may take around 3 to 5 working days from the time the quality check is completed except delays due to force majeure.
If anything is unclear or you have more questions, please feel free to contact us.