We make sure that all products are packed safely to maintain privacy as well as safe handling in case the item is breakable or fragile.

Feel free to contact our customer service and express your wish. We will not leave any stone unturned to make it available for you.

Once an order is confirmed, it will be delivered within 2 to 4 working days within Karachi. Nationwide delivery other than Karachi may take up to 6 to 8 working days to process and deliver the package.

Yes, they can be tracked. Just as you place your order, you will receive a tracking number for it. You can use the tracking number to check which step of delivery the order is.

Our team makes sure that the order being delivered is correct and handled carefully.

But if a customer finds slight discrepancy in their order, or a damaged product inside the packaging, they should make sure to retain the packaging and report to our customer service within 7 days of receiving the package.

Refund is only possible under certain circumstances and details are available on website. For more information on any specific product refund policy, customers can contact our Customer Support Services to find out more about it.

An item that is marked “Out of Stock”, is mostly restocked within a short while. If you register with us and request to be notified, you will be updated about its availability.

Yes, standard but nominal delivery charges are applicable on all products. Free Delivery options are available on certain routes on a minimum purchase price which is updated and mentioned on website.

Customers can subscribe to our newsletter for all latest updates. They are also announced on social media accounts.

We can be reached easily through our help center/customer support services. If it is a genuine case, or an exception can be made, we will surely see what could be done.

Detailed description of the garments are provided for customer’s guidance. Customers can contact the Cart Hazir Customer support in case of any doubt or if needed more information.

All battery-operated articles do not come with batteries from the manufacturer. If they do, it will be mentioned in the product description.

Most electronic items come with warranty cards from the manufacturer. It will be mentioned in the description of the article if the article carries the warranty card. Customers can also easily approach the customer support if they want confirmation about it.

The dimensions mentioned in our product description are realistic and can be easily followed. If there is any further confusion, customers can contact the customer support department to better understand them.